Donor Journey
Donor retention, done warmly

Turn a first gift into a lasting relationship.

Donor Journey sends each supporter a personal video thank-you, a gentle reminder, and a heartfelt follow-up — timed to their own giving — so more of them stay.

A thank-you, not an ask

Each supporter gets a personal video that re-inspires them — the opposite of another request for money.

Timed to them

Every message lands around each donor's own payment date — a welcome, a gentle reminder, a heartfelt follow-up.

Proven impact

Measured against a held-back control group, so you can see the real lift in donors who stay.